AS
Ahmed S
1 reviews | Active since May 2015
12 Nov 2015, 15:23
R99 data bought online no refund
I loaded R99 data to my simcard but my card got de activated. I emailed the telkom mobile online chat as per request and nothing has been done about it. Number in question ***. I mailed my bank statements to show them this , yet no refund. They have not responded.<br> <br> Contact<br> Ahmed<br> ***
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Telkom's replyOfficial
12 Nov 2015, 17:15Hello garamhot1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM160713 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM160713 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply12 Nov 2015, 17:15
Official
Hello garamhot1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM160713 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM160713 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media