1 reviews | Active since May 2017
Hello I bought telkom mobile SIM card today. After that I bought an airtime so that I can convert it to bundles. i googled how to to convert , Only to find I chose unsuitable bundle option called Internet starter bundle or something. Since I`ve noticed, I chose the wrong service I called the call center for help, asking for clarity on buying bundles. They said ill get 200 MB amonth for 12 months until the 2GB is finished. I`ve asked them to change it to normal, since it was a confusing matter and its impossible for me to use 200 MB a month. 200 MB ITS NOTHING!!! I even asked te lady to unsubsribe me, she said they cant. I need assistance on this matter as the first time user of telkom mobile.
HI sqaks
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task or mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
HI sqaks
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task or mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
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