1 reviews | Active since May 2017

02 May 2017, 17:05

R679.00 TO FIX THEIR OWN MISTAKE

<p>So after waiting 3 weeks, I eventually received a box full of telkom goodies (modem,Router etc) and had to go through a longer wait to get the technician in. He eventually came and he installed everything into my landlords property which defeats the purpose as i CANNOT reach the wi-fi signal from my unit and maintain a stable connection. </p> <p> </p> <p>So, I asked my landlord to call Telkom back and have it installed in the CORRECT/AGREED location and was told that it would cost R679.00 to re-do what I had asked them to do in the 1st place! THEN, The call centre is below junk status transferring me everywhere to no avail and all the other numbers they have don't go through. Their Social media profiles say they typically respond instantly but its been hooours since i hit up their call centre, Facebook & twitter. Nothing!</p> <p> </p> <p>What a ****house experience!! can't wait to change providers!!</p>

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Replies (2)
's update03 May 2017, 11:12
Reviewer Update

My Ref Number is ********** 06 & my contact is ********** 302

's update03 May 2017, 11:51
Reviewer Update

CAN I PLEASE JUST SPEAK TO SOMEONE TO FIX THIS BULL****!!!! YOUR FACEBOOK CHANNEL HAS RECEIVED ABOUT 70 MESSAGES FROM AND STILL NOTHING. YOU HAVE THE NERVE TO POST TO ME MAKING IT LOOK LIKE YOU'RE DEALING WITH MY ISSUE WHEN INFACT NOTHING IS BEING DONE ABOUT IT!!!