R600 a month for nothing

Item: Telkom
Rating: 2
Author: Lindie M

We have always on uncapped adsl. It costs a fortune! But what's the point. It is more off than on. I have made numerous calls and sent loads of sms to no avail. Do we have to report them to Consumer Protection before something will be done? It's **************** paying this much for a service that does not work most of the time!!!!

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Replies (1)

Telkom's replyOfficial

23 Mar 2015, 20:14

Hello LindieM,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM98294.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team

Telkom's reply23 Mar 2015, 20:14

Official