R5502 Down the drain
<p>After strugling for countless days with *********** staff, I would like someone from Telkom to please contact me. Our Church has recently switched from a physical line to Telkom's LTE services. The wireless internet works really good but no one seems to be able to sort out our billing. </p> <p>After going back and forth from Telkom store to online support, I finally believed that our old internet service was cancelled but after reviewing our latest statement I realised that Telkom has been billing us R786 per month for the last 7 months. </p> <p>I am so tired of sending through documentation and phoning the call centre. This is so frustrating, i wish there was another service provider we could use</p>
Hi willie-botes,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi willie-botes,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
