1 reviews | Active since Apr 2011
R3093 taken by Telkom from my account one year after resolved dispute
<p>About a year ago (April 2016), Telkom resolved a dispute I had with them over an falsely presented contract and refunded me money they admitted they owed to me. Out of nowhere, without warning, I have just woken up on 16 April 2017 - Easter Sunday - to find that R3093.83 has been ****** from my account with the reference "Easydebit Telk501238".</p> <p>This is utterly disgusting. I want my money back. Thanks for ruining my Easter, Telkom.</p> <p> </p> <p> </p> <p> </p> <p> </p>
This is the response I get after you have just taken this exact amount from my account?
I can't belive this is happening - this is pure ******ion.
READ MY COMPLAINT
Good day
Kindly know that according to our system you have got an outstanding amount of R3093.83. So please kindly settle this amount on the below banking details.
o Name of the bank: Absa
o Account number: ********** 598
o Branch code: 632005
o Beneficiary Statement Description: 8ta 19 digit number from the back of the invoice.
Regards
Thokozani
Telkom Social Media Team
This is the response I get after you have just taken this exact amount from my account?
I can't belive this is happening - this is pure ******ion.
READ MY COMPLAINT
Good day
Kindly know that according to our system you have got an outstanding amount of R3093.83. So please kindly settle this amount on the below banking details.
o Name of the bank: Absa
o Account number: ********** 598
o Branch code: 632005
o Beneficiary Statement Description: 8ta 19 digit number from the back of the invoice.
Regards
Thokozani
Telkom Social Media Team
Telkom takes money from me, then has the audacity to claim that I still owe them that exact amount? What the hell is going on here? This is insane. I wish I had never done business with you ************s.
Telkom takes money from me, then has the audacity to claim that I still owe them that exact amount? What the hell is going on here? This is insane. I wish I had never done business with you ************s.
Why did Telkom concede to owing me this money in the first place?
YOU paid me this money BACK after conceding to a dispute. Do you undestand that? Now you have siezed it back a year later, and are still claiming I owe you.
There is no invoice. I have not had an account with you for 2 years.
This amount was paid back to me a year ago, after a year long dispute.
Why is my account even still existing?
How can you operate like this? It is absolutely ridiculous.
Why did Telkom concede to owing me this money in the first place?
YOU paid me this money BACK after conceding to a dispute. Do you undestand that? Now you have siezed it back a year later, and are still claiming I owe you.
There is no invoice. I have not had an account with you for 2 years.
This amount was paid back to me a year ago, after a year long dispute.
Why is my account even still existing?
How can you operate like this? It is absolutely ridiculous.
PLEASE RESPOND
PLEASE RESPOND
I want a proper response. This is unacceptable.
I want a proper response. This is unacceptable.
My bank has stopped and reversed the transaction.
I received an email from Telkom that the query is being attended to, with case number ********** 8.
I expect this so-called account to be deleted ASAP. I do not have any account with Telkom.
I do not owe you any money. If you try to take this money from me again I will reverse the debit again.
My bank has stopped and reversed the transaction.
I received an email from Telkom that the query is being attended to, with case number ********** 8.
I expect this so-called account to be deleted ASAP. I do not have any account with Telkom.
I do not owe you any money. If you try to take this money from me again I will reverse the debit again.