MA
Mohammed A
1 reviews | Active since May 2011
09 Nov 2015, 11:59
R3000 Deposit!!
I signed up on November 1, 2015 for a new Telkom mix contract which costs: R389 a month.<br> I was extremely shocked when I was required to pay a deposit of R3000!!<br> which is very very unreasonable, considering that I am a loyal customer for several years and have a few contracts already with Telkom too.<br> I had no other choice at the Pavillion store (although I asked the consultant to try and have it waived) so I coughed up the R3000.<br> But I am very unsatisfied as I am aware of other people who had such deposits waved.<br> Why Can't Telkom do the same for em too??!!<br> <br> Lastly, Telkom has not resolved my previous complaint either!!! [about billing]<br> Doesn't look like anyone is bothered....
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Replies (1)Telkom's replyOfficial
09 Nov 2015, 14:33Hello Darulhadit,
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM158421
Regards,
Ntokozo
Telkom Social Media Team
***
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM158421
Regards,
Ntokozo
Telkom Social Media Team
***
Telkom's reply09 Nov 2015, 14:33
Official
Hello Darulhadit,
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM158421
Regards,
Ntokozo
Telkom Social Media Team
***
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM158421
Regards,
Ntokozo
Telkom Social Media Team
***
