R299 Deal of the month - July: *****

Telkom had a deal for 20gig (day-time) and 20gig (night) for R299 running in July. I shopped round at MTN and Vodacom and got the most reassuring answers from the consultant at Telkom, regarding: fixed premiums, capped at 20gigs with no additional charges, easy access to enquiries and assistance. 2 months later they billing me over R800 for this contract. I went to the Tygervalley store, and their attitude was, "We sales - you have to call the customer service call centre". I call the 081180 number and they tell me twice they cant help, they'll transfer me, only to cut my calls. 1 and a half hours of calls wasted on nothing.

I'd simply like to inquire, why the hell the bill as gone up to over R800? Why was i told something else before accepting the contract? Why is no one available when you have questions, but everyone at TELKOM is so accommodating when they looking for your signature on a contract?

********** ********** 898 If there is anyone at Telkom willing to answer my questions - call me.