R2500??? For What???

AGAIN. You debit me R1300 last month. Now you debit R2500. You have breached your contractual agreement. I have every right to reverse the money and put a stop order and never pay you again. I was promised a resolution to last months issue, but still nobody has called. This is honestly poor service from a major telecommunications company. Im honestly tired of this ****. Since day 1 of joining you, there's only been problems.