JK
Jeanine K

1 reviews | Active since Aug 2014

26 Feb 2015, 05:42

R2149 missing in my acount

Just woke up with n msg saying R2149 for Telkom mobile. I've cancelled my contract the same week I got the LTE device because it didn't work in my area in Secunda. Shocking!!! How is this acceptable???? Its not petty cash but a huge amount

0
Replies (1)
Telkom
Telkom's reply26 Feb 2015, 08:01
Official
Hello CHANINE123,

As per our telephonic conversation, kindly be advised that the billing dispute is escalated to our Collections Team to assess and action accordingly.

Your Social Media reference is SM92111.

Regards,
Joshua Mnisi
Telkom Social Media Team