R200 Unpaid Debit Charge

Telkom has to be thee worst telecommunication company in South Africa. I have been reading a lot of negative reviews about their R200 charge for unpaid debit orders. I feel victim to this nonsense without even knowing about it. Now, July 2025 was the last month of the contract term. Bear in mind that over the past 36months, I have been honoring my debit orders. But to my surprise, on the last month, I get the charge. When I went to a Telkom store, I was given a statement of which I was under the impression that the R202 was pro-rata for the last month. So I paid it without knowing anything. Then I get notifications that I still have to settle the account with an amount of R326. But the statement i received shows that I paid everything. *** is Telkom doing?

I am OFFICIALLY DONE WITH TELKOM. No more.