R199 data ****

My internet has been down since last week friday. I have contacted them twice and still nothing is done. Telkom SA: Dear Customer, Ticket *** is created for service ***. We will fix the issue soon. Please do not reply to the SMS.

I have tracked the fault but its the same since last week it says fault logged.

To make it worse i receive a bill thats twice what im supposed to pay. The deal that they have for R199 a month isnt really a deal if the bill is over R400. Its probably a ****. Dont fall for it.