1 reviews | Active since Nov 2014
R1656 in damages & banking fees
So after a horrid year with Telkom in 2015 I have once again received ******* debit orders on dates that I have not authorised for amounts that do not make sense at all!<br> <br> Due to Telkom and Naedo being utterly ***********, they have put through 8 debit orders in the past 3 months for amounts that do not even make sense! Each debit order that bounces costs me R212! <br> <br> I phoned Telkom and demanded they refund me, to which the gentleman at Telkom said \It shouldn't be a problem. I will let accounts contact you and sort it out.\" 3 months later and Telkom still hasn't contacted me! I have now phoned Telkom and they blame Naedo. I phone Naedo and they blame Telkom! It's like watching two siblings blame each other about who wrote on the wall with a permanent marker!<br> <br> If Telkom do not contact me and pay back my money I will have to take this to a lawyer of sorts and make sure I get my money back, because I was not contacted once by a Telkom representative to say that my account is in debt!<br> <br> Now for the reality of the matter. My credit rating has become so severely damaged due to Telkom being *********** that I can no longer do anything! I expect nothing less than a full reimbur*****t! "
Apologies for the inconvenience caused. Our consultants will look into this matter and will be in touch.
Your ***
Regards,
Moenieb.
Telkom Social Media Team.
Apologies for the inconvenience caused. Our consultants will look into this matter and will be in touch.
Your ***
Regards,
Moenieb.
Telkom Social Media Team.
