Quick to take my money, SLOW to deliver.

Dear Telkom,<br> <br> - 6 October -<br> An Telkom Mobile representative called me regarding an online application I did for the Huawei P8 lite Smart Deal. We did the confirmation application online and she said I would hear by tomorrow regarding the status of my application. The representative also mentioned that if approved it would take 5 - 10 working days to get my phone delivered. <br> <br> - 7 October -<br> I received a sms stating that my application has been approved. <br> 9 October - <br> The amount of R199 deducted from my account with reference Telkom8ta.<br> <br> - 13 October -<br> I received a sms stating that my Telkom has received payment and the my new phone will be delivered soon.<br> <br> That was the last I heard from Telkom.<br> <br> On the 19th I inboxed the Telkom Facebook Team. They quickly responded and said they will be looking into the matter. A day later I asked the team if there was any news. They responded with the same message of 'our team will investigate and will provide feedback'. On the 20th Oct I also chatted with the Telkom Agent via the Telkom website with the name of Nokuthula. She said she will let the sales team contact me. But no word from Telkom thusfar. Quick to take my money, Slow to meet promises.