Quick to take money/suspend - dismal to deliver.

This will be my second complaint about telkom mobile.<br> <br> Previously I was cut off and lost an entire 10GB even after making a payment on my arrears account. Dealing with the hello peter correspondent turned out to a sweet blue F-U from the company's side, not answering my query at all.<br> <br> I am due for an upgrade, however none of my efforts to contact the company via their website or phone have been successful. I am seriously considering booting the company as it's service is absolutely shocking when it comes to after sales service, and taking care of me as a customer.<br> <br> After making a cash payment ( as I always do, I was still debited on my bank account with additional bank charges that will now be clawed back, as I do not actively use the bank account anymore.. I previously blocked the debit order as my instruction to the company to not debit my account was completely ignored - now they have gone and changed the debit reference. This is unacceptable. <br> <br> On top of it all, some idiotic company is harassing me for the arrears payment which started my initial disgust with the company in the first place!<br> <br> Don't phone me, I have no wish to swear at your poor consultants - E-mail me instead!