Quick response and credit on my bill

Good heavens...... what is happening at Telkom... I am surely surprised at the service lately.<br> <br> We have experienced intermittent issues lately with our ADSL line and using the SMS service my line issues have always been resolved within 24 hours. and not only that I received my bill to see that they have dredited my account with the days that I had no connectivity... to top it of I receive a phone call from a very friendly gentlemen greeting me in my Language asking me whether I my services have been restored etc..... its gonna snow!!!!<br> <br> Well done Telkom.. after so many years of frustration, with this attitude towards customer service you will make it. No lets hope Eskom can learn something from you... GOOD STUFF!!!!