Queue at testing Centre

<p>I reported a fault on Saturday 08 October 2016 and was told that the line will be tested. I received no resopnse. On the 10 October 2016, the fault was not repaired and I followed up on the logged fault report. At this point the call centre agent informed me that the line will be tested remotely by their technicians and they will get bac to to me. 24 hour later still no response. I then followed up again and this time the call centre agent informed me that the matter will be escalated. </p> <p>After 4 days without a working Telphone line and no internet access, my work is behind because I work mostly from home.</p> <p>Frustrated with Telkom service</p>