SP
Shanice P
1 reviews | Active since Nov 2015
05 Apr 2016, 19:47
Querying all the time
Telkom have charging me for a service that i have cancelled in February and was never told it takes 30 days to cancel and everytime i call in to the call centre, my query has never been resolved. Im sick and tired of this and it needs to be sorted asap.
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Replies (1)
Telkom's replyOfficial
05 Apr 2016, 22:41Hello Se_hobbs,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM220834
We apologise for any inconvenience caused.
Regards,
Hilary
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM220834
We apologise for any inconvenience caused.
Regards,
Hilary
Telkom Social Media Team
Best regards,
Telkom's reply05 Apr 2016, 22:41
Official
Hello Se_hobbs,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM220834
We apologise for any inconvenience caused.
Regards,
Hilary
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM220834
We apologise for any inconvenience caused.
Regards,
Hilary
Telkom Social Media Team
Best regards,