PG
Paula G

1 reviews | Active since Nov 2014

14 Sept 2015, 13:58

Query still not resolved

My previous query was not resolved. I requested that my line be converted to prepaid in May 2015. This still has not been done. I refuse to pay for something that i am not using. Today I received a sms stating the following, Telkom account *** has final balance of R159.05. immediate payment would be appreciated to avoid legal proceedings, thank you. Mrs. Da Costa ***. <br> <br> Can someone at TELKOM please take accountability and sort this out !!!!!!<br> <br> Not impressed that no one has called me to resolve this....

0
Replies (1)
Telkom
Telkom's reply14 Sept 2015, 17:24
Official
Hello pgreen24,

We apologise for the inconvenience caused.

We will follow up on your query and provide feedback at the soonest.

Your social media ***

Regards,
Fridah
Telkom Social Media Team
***

Best regards,