Query!!!!!!!

Telkom Reminder: Our records indicate a/c no *** is in arrears with R1045.74. Please arrange immediate payment to avoid suspension. Alternatively, refer to https://apps.telkom.co.za/alpha/public/register for Online Payments as this will ensure quicker receipt of payment & restorations. Kindly ignore this message if you have already made payment. Thank you. This is the sms I received from Telkom for a contract I signed at a fixed rate of R139 per month. Telkom where are the voice recordings??????