Queried initially about my data usages.

My initial query reference number is ***8. Not that it has been resolved but I got even mre frustrated when a lady by the name of Thelma called me to give me feedback on exactly what could be using my data which I'm not aware of. Her tone of voice when she called initially clearly said to me that she will not try to here me out but rather tell me what she wants. She did not give me a chance but rather she was the one talking with a rotten attitude as like \she knows these kind of clients and she will sort them out quickly"<br> When I finally get an opportunity to tell my version she then responds and says \""listen to what I'm telling you because I'm using an iPhone and I have been using it for years\"" as if she is the only one who uses and iPhone. I do not tolerate being spoken like that as a client and if this is what Telkom represents then let us know. <br> All I wanted to know was what could be the reason that I purchase all networks data of 250MB on Sunday around 10:00 and the next morning we have 99MB left when most of the times the data was being switched off. I would really appreciate to be caontacted by anyone except that bl**dy rude lady. N***xx"""