NM
Nyasha M

1 reviews | Active since Jul 2016

27 Jul 2016, 12:55

****py telkom customer services

<p>I called telkom head office on the 18th of july 2016and my iphone 6s plus was promised to delivered in 5-7 days. It past 7 days a debit order was taken on the 20th of july and still my device has not been delivered. I live in harding.I was referred to call at the call centre and i have been holding for 2 hours now. What kind of service is this where you dont answer customers queries or the fone for that matter. Must be fired for being *********** because i have paid for a service that i have not received. Very very angry and demanding a reversal of my money or delivery of my device this instant</p>

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Replies (2)
NM
Nyasha M's update27 Jul 2016, 13:10
Reviewer Update

Just got answered by a nqobile and she hung after 30 seconds whilst i was still giving her my id number. Very ***********.this after id been holding for 56min.

Telkom
Telkom's reply30 Jul 2016, 07:50
Official

Good Morning Nyasha,

Our apologies for the delay we have requested assistance from our mobile team urgently.Your referance number is AI*** Thank You

Kind regards

Yazied

Telkom Social Media

Best regards,