PUTRID SERVICE FROM CALEB JOOSTE FROM TELKOM!

I have had such a poor experience with an agent from Telkom, namely Caleb JOOSTE with telephone nr ***. He had me sign up for Telkom Fibre back in March 2021, waited an entire month after being promised installation withjin the week of applying. In his selling pitch, I was promised Telkom is running a promotion, where the client receives a speed of 25mb download and 5mb upload, which I have received,however I was also promised that I have my first 3 months free. Then came the bill, and I have been billed since installation. When I queried the mistake made by Telkom and promise he made, he asked me to email him the faulty invoice, which I did, and he he would get back to me. 2 days later I called Caleb yet again to query his lack to give any feedback, his question to me was whether I had emailed it. I decided to send him the invoice via Whatsapp as he requested, and 3 working day later, I received a Whatsapp message from Caleb asking "Did you revive any SMS'es yet" and another "with cases closed", in which I rep**** nothing yet. He hasn't made on le valiant effort to call me, I've repeatedly called him which he even avoids my calls as he see's my number appears, which I've then reverted to calling from another number which he answered, once again couldn't assist and instead asked me "What I suggest he do? And maybe I should also try calling Telkom myself as he is not able to repair anything from his side!".(I have all his promises as proof on chat)

It is only my second month with Telkom and I have had a terrible start. Guys make sure not to use the services of this Agent called Caleb Jooste.