1 reviews | Active since Apr 2012
Putrid Service
<p>I called Telkom to have a line reinstalled. Was advised to pay the required amount and got notification that an installer would be at at my house on 13/09/2016. Stayed home on Tuesday to my surprise no installer. Called the next day and wad told that the matter would be escalated. Today is Friday and still no response from then neither an apology, not sure if they know what that is. I called them today again the first consultant was helpful, unfortunately the call got cut, called again and spoke to consultant who just wanted the call to end, I was still speaking to her and she was saying goodbye. Wow that is what you call customer service. Anyway will wait and see if the tech will pitch to.....bet you its not gonna happen </p>
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
