Putrid Customer service

<p>Telkom, is becoming more and more bad at customer service.</p> <p> </p> <p>I have been continuously contacting the call centre and lodging disputes on my account, they billed me over R800 for a service that is not working due to cable theft which I paid, i just got off a call that was dropped by a billing agent whom I will not name right now.</p> <p> </p> <p>They have billed me in advance for March to April and I had no phone or internet, they fail to credit me the money I paid, and I have lodged to reviews on HelloPeter already ref Interaction Ref: AI ********** , and Your Reference: AI ********** - No follow up not even an email or call.</p> <p> </p> <p>What is the next thing to do????</p> <p> </p> <p> </p>