1 reviews | Active since Sept 2012
Putrid and worst service
<p>Almost 5 weeks ago I contacted Telkom due to constant disconnection and slow internet service...it was confirmed to me that there is a fault on the telephone line. A fault was reported and no respone was received from Telkom...this fault at hand was escalated twice with no response what so ever.</p> <p> </p> <p>WHEN IT COMES TO YOU BILLING ACCOUNT YOU WANT YOUR PAYMENT.. YET YOU PROVIDE US WITH PUTRID SERVICE...WE LIVE IN A COUNTRY WHERE HUMAN RIGHTS ARE SO PROGRESSIVELY ADVERTISED SURELY YOU KNOW IT IS MY RIGHT TO DEMAND FOR THE SERVICE I PAY FOR!!!!</p> <p> </p> <p>TELKOM IT IS MY HUMAN RIGHT TO RECEIVE SERVICE WHICH I PAY FOR!!!!!!! IF YOU DONT GET YOUR ACT TOGETER FAST YOU WILL RE-IMBURSE ME SINCE LOG OF FAULT. I AM SICK AND TIRED TO PAY FOR A SERVICE THAT IS NOT RECEIVED.</p> <p> </p> <p>Today i got a txt message stating the problem has been resolved how in heavens name can you send such nonsence when in fact the problem is still persistant.</p> <p> </p> <p> </p>
Good Morning Tanya,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good Morning Tanya,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Thank you Telkom
Thank you Telkom
