Putrid

<p>Knowledge gaps, lack of service, misinformation , poor customer service and service all round. I called in with a billing issue 3 weeks ago. It was told they would provide a case reference number which i received informally and also a call with an update to the billing dispute, up to date still nothing, checked the reference number online and guess what , no track records of it. I then made payment arrangements and the money was taken out, mobile service still restricted and i still owe the full overdue amount as well as balance. Utterly dissappointed at your *****ed service.</p>