1 reviews | Active since May 2016

24 May 2016, 14:07

PUT YOUR SERVICE WHERE YOUR MOUTH IS!!!!!!!!!!!!!!!!!!

<p>i finally received my phone after I waited for some time on 18 May 2016. The next day one of sell direct's consultant called and I mentioned that I would like to have a sim swop done, as I wanted to keep my old Telkom number. I am still battling to have my new sim activated. I contacted Telkom Mobile because Sell Direct does not answer any calls.... and they(Telkom Mobile) could not help me activate my new phone. Now I have no active phone at all, as my ...my old sim has been deactivated as well. This is unacceptable!!!!!!!!!!!!!!!!!!!! I will be returning my new cell phone!!!!!!!!!!!!!! And I will tell everyone about your bad service!!!!!</p>

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Replies (1)
Telkom
Telkom's reply26 May 2016, 09:23
Official

Hello marchand-woensdregt-kleynhans

This response serves as confirmation that your query has been received.
Your reference number : SM237029
A consultant from our mobile team will be in contact to assist with the query.

Regards
Noleen
Telkom Social Media Team.