1 reviews | Active since Jun 2017

08 Jun 2017, 17:12

Put on incorrect deal

<p>I'm going to make this short and sweet.</p> <p> </p> <p>I app**** over the phone for the 4mb adsl month to month deal @R599 I was however put on the 10mb line deal. I find it strange because my area does not support 10megs so how could you allow this to be done in the first place? I suggest you fix this problem ASAP otherwise I will be opening up a ***** case against the consultant and Telkom.</p>

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Replies (1)
Telkom
Telkom's reply09 Jun 2017, 08:38
Official

Hello william-alex-schoultz

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.

Regards
Noleen
Telkom Social Media Team.


Best regards,