Pure *******

<p>I have cancelled my Telkom LTE service on 5 September, due to them not providing the service (We received download speeds of under 1mb/s).</p> <p> </p> <p>As per the discussion with the consultants, this should have taken a maximum of 72 hours to sort out. Today, 4 months later Telkom has still to get back to me on when this will be cancelled. Their technician came out on 5 October, tested my router speed, and tested the speed with his own router. The Technician laughed and said that there is no way that I will ever get close to the LTE speed. He stated that I would not even get above 1mb/s even if I bought more boosters (Which I already did).</p> <p> </p> <p>Telkom after that tried to tell me that the fault was with me for using the incorrect router. (Hauwei B315 LTE router). This was a tactic so that they can charge me the cancellation fee.</p> <p> </p> <p>Now for the last 4 months they have been *****ing my money, and threatened to blacklist me and take me to court if I do reverse the payments.</p>