AO
Angie O
1 reviews | Active since Oct 2015
30 Nov 2015, 08:37
Provides no assistance, takes customers for a ride
I have complained about this same issue since October. The last time I hello petered my problem, no response was received. It took Telkom 3 weeks to switch my phone line back on.<br> It has now been cut again. I have no access to a telephone line nor my ADSL. A technician came out to my house while my phone line was working and when he left, all my lines were cut.<br> I have spoken to numerous people regarding this issue and right up to supervisors, (Steven), nobody is willing to assist me. They keep telling me to phone back and the technician is working on it.<br> Telkom is by far the worst service provider in South Africa! Why can I not receive a service that I pay for?<br> Disgusting!!!
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
30 Nov 2015, 09:52Hello Angie.deoliveira,
Thank you for your post.
Please be assured that we have escalated this matter to our Technical team to a technician dispatched to your home to assist and we will contact you with feedback.
Your reference number: SM159384
We sincerely apologise for the inconvenience coursed
Regards,
Lindani
Telkom Social Media Team
***
Thank you for your post.
Please be assured that we have escalated this matter to our Technical team to a technician dispatched to your home to assist and we will contact you with feedback.
Your reference number: SM159384
We sincerely apologise for the inconvenience coursed
Regards,
Lindani
Telkom Social Media Team
***
Telkom's reply30 Nov 2015, 09:52
Official
Hello Angie.deoliveira,
Thank you for your post.
Please be assured that we have escalated this matter to our Technical team to a technician dispatched to your home to assist and we will contact you with feedback.
Your reference number: SM159384
We sincerely apologise for the inconvenience coursed
Regards,
Lindani
Telkom Social Media Team
***
Thank you for your post.
Please be assured that we have escalated this matter to our Technical team to a technician dispatched to your home to assist and we will contact you with feedback.
Your reference number: SM159384
We sincerely apologise for the inconvenience coursed
Regards,
Lindani
Telkom Social Media Team
***
