PROOF TELKOM *****S YOUR MONEY

For a long time I Have suspected that Telkom is *****ing our money via airtime purchases and data bundles, for months now I have a had current problem where I buy airtime....it starts finishing very quickly and when I check my airtime balance I have R5 left.....ok no problem but as soon as I try to make a call it says I have no airtime left(even to other Telkom numbers)....and I cannot send sms too.....I tried calling the call centre(and I think inquired through online chat) which is impossible to get through but succeeded one time and the agent helping said I have no airtime left when they checked my account, but when I check my cellphone it says I have R5 left....she was adamant and assured me I had no airtime left even said I should restart my phone and check again which I did but same result as before R5....So this morning i finally got the proof that TELKOM are a bunch of wolves in sheep's clothing......

Please refer to screenshots via the link

So today I transferred R20 from one of my Telkom sim cards to my main Telkom number....I received the R20... https://ibb.co/hGrBD8

I then proceeded to try and buy 50MB of data which to my surprise I couldn't as for some reason it said I didn't have enough airtime( wait what?)

https://ibb.co/c4C7mT https://ibb.co/dDsU0o

AS YOU CAN SEE HERE IT DENY'S BE https://ibb.co/gg1NLo

So I checked my airtime balance and it says I still have R20

https://ibb.co/fBwp0o

I restarted my phone and tried again and it still denied me purchasing 50MB and when I checked my airtime balance again it said I have R19.94 whcih would make sense if i had my data services which I didnt at the time so where did that 6c go?

https://ibb.co/kSDf6T

So this utterly proves without a doubt that when you buy airtime or data, you are not getting the exact value per purchase, and there's no independent way of verifying that you purchased the value amount advertised for airtime or data.....this is theft......and its been happening to me for months....Telkom has more than 13 million subscribers combined and if they are just skimming R5 or more off each and purchase, I imagine its even more on contracts and other services....they are making millions upon millions through ********** behavior.....

I have attached the screenshots take a look for yourself.....I am disgusted at this network and angry that even when I came to them with my problem a few months back they said I was wrong....to every Telkom subscriber out there if you are not ok with Telkom taking your money I suggest you change otherwise nothing will ever change