TW
Trevor W

1 reviews | Active since Jul 2011

04 May 2017, 12:49

Proof of Purchase

<p>I did my mobile contract online. I called 180, telkom mobile, and the consultant advised no worries, you will be mailed after 24hours. So i waited 2 weeks. Called back. This consultant tells me no, phone 10210 for online sales.</p> <p> </p> <p>Frustrated i phoned 10210. Menu options does not have what i require nevertheless i spoke with a consultant. Before my call can be complete the line cuts. Waiting time, 8minutes gone. Tried to phone back, and no sigar.</p> <p> </p> <p>TELKOM please provide me with my proof of purchase so i can take my phone in for repairs!!!!!!!!!!!</p>

0
Replies (2)
Telkom
Telkom's reply05 May 2017, 08:43
Official

Good day Trevor,

A request has been sent to our Team to have your Proof of purchase sent to you.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

TW
Trevor W's update08 May 2017, 22:39
Reviewer Update

I still have not received my proof of purchase as per response. WHEN WILL I GET THIS?