Proof of Payment sent but no connection

REF NO:***8<br> I have been battling with speaking to someone in the accounts department as to find out why i am still disconnected. I have dealt with 4 different accounts/support people and no can give me an answer as to why i am still offline (since 19 October) for a mistake made by the billing department, i have sent my proof of payments to 3 different support people and still i am disconnected.<br> People in question: [Email Removed] - [Email Removed] - [Email Removed]<br> <br> I spoke to another support lady yesterday 26 October, i wanted to speak to the manager who has apparently escalated my issue , to no one i presume and held on for over 45min of which he kindly didnt take my call and just went home. <br> <br> This is unacceptable especially as i have sent proof of payments on my account and cant understand why its taking so long.