Promotional data Pains

I called your \Customer Service\" line on the 7 December to cancel a promotional data bundle from my contract. I then called again on 04, 06 and 07 January for updates - each time saying we are busy with it. Turns out the case was asigned to Makavula who had done nothing with it. Team lead Noluthando was supposed to Help -- But didnt.<br> <br> Called back on 21 Jan spoke to Mongezi - no help. Nkuli from Retentions promised to have the bundle cancelled. This has not yet been done.<br> <br> Today I am talking to Nokwanda who along with me waited 40 minutes for a team lead to come take the call. This because the manager who I asked to speak to was not available. The call cuts off at you contact centre at 59 minutes. Guess I may have to phone you back and engage another agent for 59 minutes.<br> <br> My issue is this - I asked for the data bundle to be removed - you promised to do this - it was not done - I asked for the unfair debit to be refunded for the data bundle to be reversed - again not done - Today I hear that the bundle cannot be removed. Where do i go from here. How do i get so many different sories for such a simple request. <br> <br> come on Telkom - it cant be that hard. "