Promising a Service with no delivery
I have ordered a data line from telkom. They then got the order wrong and installed a voice line. I have waited a week for this installation to happen. And when the installation was done I was told that i need to wait 24 to 72 hours for the line to be activated as an adsl line. I ordered one from the begining but they got it wrong and when i tell them that they give me a bad attidute.
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Telkom's replyOfficial
12 Apr 2016, 13:50Hello abuck@coop,
This response serves as confirmation that your query has been received.
Your reference number : SM222741
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM222741
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Telkom's reply12 Apr 2016, 13:50
Official
Hello abuck@coop,
This response serves as confirmation that your query has been received.
Your reference number : SM222741
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM222741
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.