PROMISES TELKOM MAKE

<p>On the 10 Nov out landline went down. No service. We're eldary people coping without our landline now ever since. On the 14 Nov telkom sent a technician which confirm the problem and allocate it to the underground technician to attend. On 22 Nov at 8:10 we called again and all they did is to confirm a technician will attend to it. Stil nothing happened. Our ref no 375CRZ121116. What is going on why can't they attend within a reasonable time to a problem</p>