KR
Kate R

1 reviews | Active since Aug 2015

24 Aug 2015, 11:42

Promises, Promises, Telkom Makes Me Sick

I have now been without a landline for over a month and a half, I was told that the repair where scheduled for this past Saturday the 22nd August between 7.30-12. I waited the whole day and no one showed up. The service that I have received from Telkom is horrific, and to top it all off they sent me a bill for a service I have not been receiving.<br> I have had enough of Telkom, but I can not get a straight answer from anyone, they all just pass the buck.<br> I am seriously thinking of cancelling my landline and going through someone else, someone who actually values their customers and doesn't just take their money.<br>

0
Replies (1)
Telkom
Telkom's reply24 Aug 2015, 12:16
Official
Hello klrowles,

Thank you for making contact with us again

This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.

We do apologize for any inconvenience we have cause to you.

Your reference number is: SM132265

Regards
Luleka
Telkom Social Media Team