1 reviews | Active since Mar 2009
Promises Promises Promises
<p>I called Telkom last week, getting a new reference number and promises that my money will be paid back to me, again I am loading a complaint saying how bad Telkom's services is once again. After phoning last week and getting promises that my money will be paid in. Up to today there is no sign of the money back into my bank account. Telkom is waiting for the debit order closing so that the money gets deducted off the next account. If I wanted that I would have not asked for the money to be paid back into my bank account.</p>
This morning I get an sms on my phone saying the following "good day kindly note your case is being attended to. Telkom Mobile will be in contact shortly. Time 10:34. The next thing I receive the next sms "Your case no ********** 1 @ Telkom Mobile is resolved. please call 081180 for further information. Really this is not on. They never return your call and you have to call to get an answer. Really really! This is really bad service. What the hell did I waste my time and money to call you last week. For my query still not have been sorted out. When will you start doing your work and keep the customer happy. Pay back the money you took. And I want it today not tomorrow or the next day. I want it today!
This morning I get an sms on my phone saying the following "good day kindly note your case is being attended to. Telkom Mobile will be in contact shortly. Time 10:34. The next thing I receive the next sms "Your case no ********** 1 @ Telkom Mobile is resolved. please call 081180 for further information. Really this is not on. They never return your call and you have to call to get an answer. Really really! This is really bad service. What the hell did I waste my time and money to call you last week. For my query still not have been sorted out. When will you start doing your work and keep the customer happy. Pay back the money you took. And I want it today not tomorrow or the next day. I want it today!
This morning it is the 22nd June 2017, Precisely 3 weeks for Telkom to sort out this problem. I have checked my bank balance and there is nothing yet. I do not think I will get this money back. I am dissapointed in their service. Really how has a exstra R800.00 laying around these days. We all work on a budget. I am not going to leave this, I am going to take this futher as it looks like Telkom them selves is the company that does not want to help people. So let see how long this will take maybe a year to get money out of them that in the first place does not belong to them. Because of there administration not being up to standard I as the customer must strugle and fight to get back what is mine. Pay back my money!!!
This morning it is the 22nd June 2017, Precisely 3 weeks for Telkom to sort out this problem. I have checked my bank balance and there is nothing yet. I do not think I will get this money back. I am dissapointed in their service. Really how has a exstra R800.00 laying around these days. We all work on a budget. I am not going to leave this, I am going to take this futher as it looks like Telkom them selves is the company that does not want to help people. So let see how long this will take maybe a year to get money out of them that in the first place does not belong to them. Because of there administration not being up to standard I as the customer must strugle and fight to get back what is mine. Pay back my money!!!