BT
Ben T
1 reviews | Active since Nov 2009
08 Dec 2015, 18:33
PROMISES, PROMISES, NO ACTION
The land line appeared to be struck by lightning on Friday evening 20th November. Other lines in our residential complex were affected as well. The next week we phoned and were given ref no 354CRK221115. We were told that \technicians are on the problem as we speak". Needless to say nothing was done. We phoned and were given escalation numver 786-361"
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Telkom's replyOfficial
08 Dec 2015, 19:03Hello bentonkin,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176171.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176171.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply08 Dec 2015, 19:03
Official
Hello bentonkin,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176171.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176171.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media