Promises promises

<p>Endless Frustration</p> <p> </p> <p>As a business customer in the film industry our workload demands faster and more stable bandwith that can keep us in touch and competitive in an international market. Here the journey starts...After waiting for 4 weeks for a technician to fix out ADSL line we gave up and moved over to LTE. We have done tests with pre-paid LTE and due to our location (very close to the LTE tower and near full signal strength) we could get download speeds of up to 68Mbps. Based on this wonderful solution (or so we thought) we moved over to LTE business. All was well until Christmas 2015 when suddenly speeds dropped below 20Mbps. No one at telkom could explain or give us any information as to this sudden speed decrease. After complaining on Hello Peter we received a cryptic message from telkom that WOWI (the installation company), downgraded our tower from a 80Mbps to a 30Mbps tower. We have a lot of new users in our area and demand is on the rise. Currently we only get speeds of between 5 and 13Mbps in the day and up to 26Mbps at 2 o'clock in the morning. Today as I am writing this our speed in the day is between a whopping 0.9 Mbps and a disappointing 3Mbps maximum. Upload speeds are no problem though! We honestly feel cheated. We have reported this to telkom and in good old Telkom tradition there is no feedback or answer. Go Telkom!!! Whoooowhoooo!!!!</p>