Promises Promises

So i finally got a call back from the telkom call centre telling me they would help me with my request to migrate from my current service to their R599 uncapped LTE service. Only to be told i must wait for them to call me wednesday 9am to confirm that this could be done from their management. its now thursday 10am and still no sign of anyone calling back.<br> <br> This is how they treat a client they know is already annoyed by the previous shunting around for 4 days.