Promises made that was mend to be broken

<p>Dear Telkom as this is my second review of you guys, what is going on. If have app**** for a uncapped internet line on the 25 March and I still do not have internet. As I was told by Telkom employees that ather a waiting period of 21 days. It gets esculated, and it was almost 21 days ago. Again I do not understand why there is no comunication towards when this will be fixed. I was told that the problem was fixed, then I phone again and then they say they are still working on the problem. Please note by the end of May 2017 if I still do not have internet, I will be selling the router that I received from you to cover my phone bill expensive for the 100 times that I had to phone and got no response. Because everytime I phone It takes atleast an hour to get to the right people and just to be told there is no progress, or no comments from the technical team here in Alberton. </p> <p>SORRY FOR THIS. But this is really the worst service a comapny can deliver. and I was wondering why is it so hard to actually complain on your website or to get throught to the customer complaints department. </p> <p> </p> <p>Many thanks, </p>