MW
Michelle W
1 reviews | Active since Dec 2009
09 Jun 2015, 17:01
Promise not kept
They commit to upgrade our line in 48hours and then later change to say it happens within 7 days. The one says the technician was booked for today the next one says it will onky be done at the exchange server so no need to come to our house. It seems like they don't know what they are doing even after so many years of upgrading lines. Very annoyed! !
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Telkom's replyOfficial
09 Jun 2015, 17:57Hello Warmic2704,
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow from our Installation Department.
Your social media reference number is SM116905.
Regards,
William Letwaba
Social Media Team
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow from our Installation Department.
Your social media reference number is SM116905.
Regards,
William Letwaba
Social Media Team
Telkom's reply09 Jun 2015, 17:57
Official
Hello Warmic2704,
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow from our Installation Department.
Your social media reference number is SM116905.
Regards,
William Letwaba
Social Media Team
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow from our Installation Department.
Your social media reference number is SM116905.
Regards,
William Letwaba
Social Media Team