CB
Craig B
1 reviews | Active since Apr 2015
29 Apr 2015, 13:54
Promise broken
I app**** for a mobile device and spoke to and Agent that told me this is a recorded conversation and the contract is approved<br> The agent said that I would receive my phone within 7 Days .<br> I received no feedback , so I called 10213 and another agent me its declined .<br> I am so disappointed with the Very Bad service , after I was promised a mobile contract.<br>
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
29 Apr 2015, 19:44Hello craigbuys,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM107173.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM107173.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply29 Apr 2015, 19:44
Official
Hello craigbuys,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM107173.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM107173.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,