Project Telkom team leaders aren't aware of: Get FREE monthly mobile internet with your Telkom Internet account.

I currently cannot validate the ICCID number of my simcard on the customer portal of telkomsa.net.I was told by Thembelihle Zulu, that this will not work with a pre paid sim nor can you link a sim with an ADSL account. The email says purchase a pre paid sim, she said I need a contract. Her team leader Noktula Ngozo could not attend to this query. I've spoken to so many people between mobile and fixed line and each saying its the other department. 10210 is the worst number as nobody can resolve issue. I got Thembelihle on 10210 and she told me to call 10210. I've followed the steps in the email and cannot validate the iccid number.

Email below: Dear ____

Here’s some good news! Your fixed Telkom Internet account includes FREE monthly mobile data. It’s available right now; we just need you to activate the service. To help you do this easily, we’ve provided all the details you’ll need below. It’s really worth using this value-added service as you may save more than R1750 per annum just for being a Telkom Internet customer.

Now you can take your home internet with you – to the restaurant, university, in the car, on holiday, or even to the office! With your FREE Telkom Internet (TI) Mobile data allocation, you will be able to use your mobile data from anywhere on any mobile device, such as a WiFi router, cellphone, tablet or 3G USB modem. The mobile data allocation can be used on up to five Telkom SIM cards. You will also be able to connect and use the internet at home in the unlikely event that your DSL service is not working.

Click here to view the amount of FREE monthly Mobile data available per Telkom Internet product per month.

Purchase a Telkom Prepaid SIM card Activate your Telkom Internet SIM Get it working on your device Should you require any assistance with your TI Mobile service, please contact 10210.

We look forward to you enjoying the benefits of your FREE mobile data. This is one way we can thank you for your continuous support and loyalty and it’s just one more reason why we’re voted ‘South Africa’s best data provider’.*

Best regards, The Telkom team