DC
Dirk C

1 reviews | Active since Jan 2014

07 Jan 2016, 15:17

Professional Service to rectify contract

I submitted a complaint trough Hellopeter on 14 December 2015 due to breaching of contract. Notwithstanding a written promise to pay attention nothing happened and this morning I asked Hellopeter's help again.<br> At about 12:55 I received a call from Mogau Makofane of Telkom. It was immediately clear that she has studied my case and problem and she undertook to rectify the contract as well as my account by doing the necessary credit entries. I consider her actions and purposeful redress as professional. Telkom will do much better with more Mogau Makofane's.<br> En aan Hellopeter wil ek graag noem: \Julle is tops"."""

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Replies (1)
Telkom
Telkom's reply08 Jan 2016, 09:12
Official
Hello Malkopbaaiklong,

Thank you for taking the time give us a feedback on the positive experience you had with Telkom.

Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Should you need to contact us for any further questions please contact us via Email: ***.

Regards
Luleka
Telkom Social Media Team