PRODUCT SOLD TO ME DOES NOT EXIST!!!

On 19.12.17 I was watering my garden when a Telkom Representative came to my gate to tell me about the Telkom fibre connections which Telkom was promoting in my area, Clubview. I was impressed and signed a 2 year contract for a fibre connection. I was asked to cancel the existing ADSL line I had with Vox Telecom and was told that I would be able to keep the landline number I already had. On 02.01.18 I cancelled my Vox Telecom ADSL line to terminate on 31.01.18 and sent Telkom proof of cancellation on 09.01.18 and asked them to advise installation date. I sent all the documents required and waited. Nothing happened. I sent everything again. Nothing happened. I tried phoning the representative and left several messages for Vusy Ngwenya (the salesperson). Nothing happened. I phoned the Telkom number 10213 and nothing happened for at least a half an hour when finally someone picked up and advised me that there is no fibre coverage in my area. WHY WERE TELKOM CANVASSING FOR NEW CLIENTS AND SELLING THEM FIBRE WHEN FIBRE WAS NOT AVAILABLE IN THAT AREA!!!!! This is pathetic service. I now don't have internet because I cancelled with Vox and Telkom are unable to service me for the contract that I signed. ***!