1 reviews | Active since Mar 2013
Product sold by telemarketing not delivered
Ordered Telkom data contract R89/month for 1Gig data including 3G modem - 21May2015.<br> Person selling it stated that I would receive it within 2 to 5 working days and that there would be a 7 working day cooling period for me to decide whether I would like to cancel. The first debit order R99 has already been deducted end of May2015.<br> After battling to get hold of Telkom as I did not take note of who was calling me (I was on the road), I was referred to Sell direct. After contacting Hello Peter on 4 June about poor service od Sell Direct, Sell direct got hold of me on 5 June stating they do not have this order, and that it is could be some other company. I then got a call from *** (also on 5 June) stating that my order would be delivered on Monday 8 June. <br> When I dial the *** number a voice message always says the number is busy. Today is Tuesday 9 June, still nothing. Unfortunately all the correspondence was done while I was mobile so I do not have any contact names or contact telephone numbers. Please try assist. Thanks, Chris
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway. Our Sales team will revert.
***
Regards
Frank Mkwa****
Social Media Team
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway. Our Sales team will revert.
***
Regards
Frank Mkwa****
Social Media Team
