NB
Nick B

1 reviews | Active since Feb 2014

18 Dec 2017, 17:47

Processed My Cancellation Request Earlier Than Expected

I requested cancellation of my Telkom ADSL service on 16 December. Prior to this I recalled endless issues when attempting to assist my clients with new signups and cancellations.

I was expecting the worst, but Telkom actually processed my request a week early.

I'm very impressed by the manner in which this was handled.

0
Replies (1)
Telkom
Telkom's reply04 Jan 2018, 04:31
Official

Good morning

Thank you for your feedback. Hope you enjoy your day.

Regards,
Moenieb.
Telkom Social Media Team.